Shipping policy

Shipping Policy (Worldwide Shipping) — Faith Lane

At Faith Lane (faithlane.us), we ship worldwide and aim to provide a smooth and reliable delivery experience for all customers.

Processing Times

Orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.

Shipping Times

United States

Processing time: 1–3 business days
Shipping time: 12–18 business days
➡️ Total estimated delivery time: 13–21 business days

(This includes order processing, carrier handling, and transit time.)

International Shipping Estimates

Shipping times vary depending on the destination:

  • Canada: 12–20 business days

  • Europe: 12–25 business days

  • Latin America: 15–30 business days

  • Australia & New Zealand: 12–25 business days

  • Other countries: 12–28 business days

International transit times may vary due to customs, local postal services, holidays, or regional delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Tracking

Once your order ships, you will receive a confirmation email with a tracking number (if available for your country).

Customs, Duties & Taxes

International shipments may be subject to customs duties, import taxes, or additional fees charged by your country.

These fees are:

  • not included in product prices

  • not included in shipping charges

  • the responsibility of the customer

Faith Lane is not responsible for delays caused by customs.

Lost or Stolen Packages

Faith Lane is responsible for orders until the carrier marks them as delivered.

If tracking confirms delivery to the address provided at checkout, we cannot offer refunds for lost or stolen packages.

Wrong Address

If the customer enters an incorrect or incomplete address, Faith Lane is not responsible for lost or returned packages.

If the package is returned to us:

  • The customer must pay reshipping costs.

Delivery Delays

External factors such as customs inspections, holidays, weather conditions, or carrier delays may extend the delivery time.
Faith Lane is not responsible for such delays.